Frequently Asked Questions

We primarily cover Sonoma, Marin, Napa, Mendocino, Lake and Portions of Solano, San Francisco and Oakland. We do travel for large events however. Please call to discuss your event.

Yes. Advance notice is required.

Generally speaking, between 6 and 10 children can play safely at one time. The jumpers come in several sizes and the amount of children that can play at one time varies a lot depending upon the age group of the children using it.

Ages 2-12 years. Some of the larger slides may not be appropriate for children under 43" tall.

Yes. We will bring a 50 or 100 foot extension cord with us, so you'll need a standard 110v outlet near the set up area. The blower runs continuously and uses approximately 14 cents of electricity per hour.

Yes. The jumper must be set up in a backyard or area that is fenced and locked up. There will be an additional charge for this service. Jubilee Jumps reserves the right to deny any event of this service. Jubilee Jumps also reserves the right to cancel the overnight portion of any event at any time if we have reason to believe that our property is at risk of injury or theft.

Jubilee Jumps is a reputable company who has been in the children's entertainment business for years. We have provided party services for thousands of your neighbors and employers. We pride ourselves on customer satisfaction and are dedicated to being the best party rental company! If you feel more comfortable putting a deposit on your credit card, we can easily accommodate you. We look forward to servicing your party needs now & in the future. Jubilee Jumps is here to stay!

Please e-mail us your request with party date, time & location or you can call us directly @ 707-544-9040. We are happy to provide party planning guidance for events of all sizes.

No. You can pay with cash, check or credit card the day of the party. We will accept payment in advance, but it is not required.

Pricing is based on a number of factors. CALL TODAY or e-mail us with your party date, the hours of your party and what city we will be delivering to. We can then provide you with accurate pricing.

We suggest 4-6 weeks before your scheduled party date for best selection. We are always happy to try to accommodate last minute bookings. For specialty units, please place your order as soon as your date is secured.

Rental periods vary but typically range from 4-8 hours. You decide on the specific rental time (within our hours of operation) and we'll be there anywhere from 15 minutes to 3 hours before that for set up. You do not pay for set up time. Rentals are for jumping time only. Pick-ups are based on the number of hours you rented it for. If an exact pick-up time is crucial, just let us know.

Rental times are usually between 8 am and 8 pm. Special arrangements are sometimes possible if you need the jumper past our last pick-up time. See question regarding keeping the jumper overnight.

Yes. Jubilee Jumps carries a $1 million dollar general liability insurance policy, which covers you up to $1,000,000.00 in the event of injury due to Jubilee Jumps gross negligence or malfunction of Jubilee Jumps equipment. This statement in no way implies legal responsibility. Please read your rental agreement.

Set up usually takes approximately 15 minutes.

Since units vary in size, please check the size listed for the jumper you want and then add 4 feet to its width and 4 feet to its length. If you can imagine 2 parked cars in your set-up location, chances are you have enough room. Most 2 car driveways can accommodate up to a 15' x 15' unit. If you have a very long driveway, possibly some of the larger units will fit too. Don't forget your vertical clearance! You'll need an area free of trees, low wires, etc. of about 18-20 feet high.

Yes. CALL TODAY for details. Many parks do require a permit. You may also need to rent a generator as not all park locations have electricity. We can rent one to you or you may bring your own. We can advise you on the size needed based on what you ordered.

Yes. We have certain units that can actually fit in a 2-car garage. These smaller units are designed for children 7 & under. We can also set up the larger units in any inside location that can accommodate the height. You'll need approximately 18 feet. We can provide dimensions on any unit you might be interested in.

We can set up on lawn, dry grass, concrete or asphalt. Under no circumstances can we set up on dirt or muddy surfaces and sand.

Yes. If you have a 2-car width driveway, most likely a jumper will fit. A very slight slope is not a problem, however the flatter the surface the better. Since we can't pound stakes into your driveway, we will be a little creative in terms of securing the unit.

Jubilee Jumps staff must set up & take down the inflatable as required by our insurance carrier.

A standard walk through gate of about 36" is fine for basic jumpers. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). Larger units or giant inflatables may require 48" - 60".

 Most inflatables weigh several hundred pounds or more and stairs can present an issue. We need to factor more labor & time for a stair delivery. If you only have a couple of stairs, there is no additional charge. After the 1st 5 stairs, there is a $2.00 per stair charge.

 Please call to discuss your situation so we can determine whether we can safely make your delivery and the costs involved. Most inflatables weigh several hundred pounds or more.

Yes, however there is an inherent risk of injury when playing on an inflatable and participation brings both known & unknown risks to you & your guests. Those risks include, but are not limited to falling, slipping, crashing and colliding and could result in injury. COMPETENT ADULT supervision is required at all times when the inflatable is in your care. Just as speeding in your car or driving erratically, increases your chance of a car accident & injury, the same goes for a jumper.

Wind and jumpers do not mix. We will call you the day of your rental to discuss wind concerns. There is no charge for same day cancellation due to wind concerns. If you have a jump in your possession, do not use and immediately deflate the jumper if winds exceed 15 mph.

Even though most jumpers have roofs they are not watertight. If it's raining, even light, the jumper becomes extremely wet & slippery. We do not deliver in the rain due to safety issues. We will call you that morning to discuss rain concerns. There is no charge to you for a cancelled reservation due to the weather.